And, as I’m sure you’re aware, this amount of time is highly valuable for doctors as, in healthcare, time is a valuable asset. Pulling up a patient’s record, investigating their history and updating their notes can take 7 minutes, so even on a quiet day – seeing around 25 patients – this can set a doctor back by two and a half hours. The EHR has helped to revolutionize the sharing of data for doctors, but it’s also brought a significant amount of extra work that doctors struggle to find time to get to grips with. Scribes are primarily used to lessen the administrative load on doctors and you can’t escape from just how beneficial this is. And, due to the fact that this investment brings even further benefits to a practice, it should come as no surprise that more and more doctors are turning to virtual scribes to take advantage of these enhancements. However, virtual scribes also come with virtually no overheads attached compared to in-person scribes who require space, equipment and amenities, so this can make a real difference to the accounts every month.Īll these savings soon add up, so this provides doctors with the opportunity to invest more of their profits into improving their practice. There are a number of financial benefits for using virtual scribes and the most immediate bonus comes in the form of a reduced wage bill each month – the holy grail of financial management for any organization. Sure, we may wish to use home-grown materials where possible, but we live in highly competitive times, so it makes sense to outsource abroad in order to get the best deal. There’s a reason why so many tasks are outsourced abroad in the modern age and that’s due to the global economy providing a wealth of affordable alternatives. The Benefits of a Virtual Scribe A cost effective solution Packed full of unique benefits, virtual scribes can prove to be the difference between great care and world class care. After all, “if it ain’t broke, don’t fix it”, but healthcare has always prided itself on embracing innovation and, when it comes to medical scribes, it’s no different. You may be wondering, however, what exactly it is that marks out our virtual scribes/assistants from the more traditional approaches to medical scribes. And, let’s face it, a disembodied voice just doesn’t offer that same level of engagement, does it? Instead, through the use of an iPad and HIPAA-compliant video conferencing software, we can provide a virtual medical scribe/assistant from our vast pool of trained, vetted and screened virtual assistants based in the Philippines. Yes, that’s right, a medical scribe who doesn’t need to be physically located in the doctor’s exam room or restricted to a purely auditory presence. And we’ve achieved this by discovering a major enhancement in the world of medical scribes: 100% virtual scribes. Whilst there are plenty of services available for providing in-house scribes or even remote scribes connected by audio, here at Hello Rache we’ve decided to push the envelope a little further. However, the concept of a medical scribe is still a relatively recent one, so there’s certainly room for improvement. And it’s proved to be a tremendous success with not only doctors receiving a whole host of benefits, but also patients due to the enhanced care their doctors can now provide. Traditionally, medical scribes have been in-house assistants who provide a physical presence in the doctor’s exam room. Taking on any other additional duties deemed worthy by the doctor such as planning appointments, making travel arrangements, etc.Generating referral letters when consultations with specialty physicians are required to provide further diagnosis and treatment in specific areas of medicine.Charting the patient’s visit and recording all the relevant information such as coding, progress notes, prescription information and action plans.Retrieving the patient’s notes (and any relevant test results) from their Electronic Health Record (EHR) to provide essential background information for the doctors.The primary role of a scribe is to handle the clerical side of a patient’s visit, so this can include the following: Thankfully, help is at hand in the form of a virtual scribe.īorn out of a need to counter the bureaucracy of modern healthcare, medical scribes work alongside doctors as their personal assistants. In particular, the clerical work involved in retrieving and recording patient information has proved to be a major obstacle for doctors providing the level of primary care they’re capable of. Advances in medicine have ensured that doctors can treat patients more effectively than ever before, but it’s also led to a seemingly impossible workload for doctors.
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