![]() I chatted and even emailed with various representatives-all of which were super unhelpful, and we ended up wasting a lot of time before just being told this isn't an option. There was no way for us to do this within Wave (you get paid vacation time or nothing). A good example-we had an employee who had maxed out her vacation hours, but we agreed to let her take a few unpaid vacation days. I just want to be able to file my taxes and concentrate on my creative projects.įor payroll you have no options, and even when they recognize this, they don't provide a solution. But at this point, I fear I need to cut my loses and simplify my life by paying for some other software. ![]() If someone from the company, or one of the satisfied customers, could explain to me how to use this site properly, I'd love to be converted. But I just don't understand how people are able to use this site. Someone even tweeted today that Wave makes doing accounting fun. And I see people reviewing positively, saying it makes a freelancers life easy. And I appreciate that someone from the company sat with me in person. Anyway, I'd love to support a local Toronto company. But I don't want to pay until I'm confident the site can do the simple things I need it to do. And there's no way to get support without paying for it. ![]() But now I see that mbna won't give me the data files for before August (that's an mbna problem, not Wave) and I can't undelete what I deleted. So tonight, I went in and started deleting all the transactions from 2014, hoping that I could start fresh and be sure that everything was imported correctly. And lately, my mbna Mastercard has been saying it can't link to Wave. And it seems that his app has those features. And being able to invoice people would be nice too. All I want to be able to do is import my bank statements and credit card statements, and categorize all the transactions. He said this was useful to him, to see what people might be having trouble with. He watched as I tried to do things and he gave me help. I tweeted to Wave a lot, and they were nice enough to send one their IT guys to sit with me in a coffee shop for a few hours. And I still can't find a way to view the categories after I've allocated transactions to them. I could never tell if my statements had been uploaded completely, and I would often wind up with duplicate transactions. I wasn't sure how to create my own categories. I was sure this would save me so much time and stress. I was excited to hear that it would important my bank and credit card statements, and that I could then quickly and easily categorize everything. And then about 4 or 5 years ago, I started using a new accountant, and he suggested Wave to me. When I discovered I could put things into Excel, it got a bit easier add numbers. Originally, I was adding up all my expenses with a calculator. I'd spend months stressing about it and trying to calculate income and expenses. I've always found doing my taxes to be a nightmare. I have a full-time salaried job as a copywriter and a few self-employment careers, like freelance writing, voice acting. , but I need them to help me figure it out. ![]() I want to like Wave, and have been trying for years ![]()
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